Return & Refund Policy

Effective Date: 13 JULY 2024

At AMK STORE,

We strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help. Please review our return and refund policy below.

1. Returns

• Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Certain types of goods, such as perishable items, personal care items, and custom products, may not be eligible for return.

• Time Frame: You have [30] days from the date of purchase to return your item.

• Process: To initiate a return, please contact our customer service team at amkstore.shop@gmail.com with your order number and reason for the return. We will provide you with a return authorization and instructions on how to send your item back to us.

2. Refunds

• Inspection: Once we receive your return, we will inspect the item and notify you of the status of your refund. If your return is approved, we will process your refund to your original method of payment.

• Time Frame: Please allow [5-7] business days for the refund to be credited to your account, depending on your payment provider's policies.

• Non-Refundable Items: Certain items are non-refundable, including gift cards, downloadable software products, and items purchased on sale or with a discount.

3. Exchanges

• Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately at [Insert Email Address] with your order number and a description of the issue. We will arrange for a replacement or a refund as per your preference.

4. Shipping Costs

• Customer Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

• Prepaid Return Labels: In some cases, we may provide a prepaid return label. If a prepaid label is provided, the cost of return shipping will be deducted from your refund.

5. Contact Us

• If you have any questions about our Return and Refund Policy, please contact us at:

AMK STORE

Cochin , Ernakulam

amkstore.shop@gmail.com 

+91 7592002229